Wednesday, April 16, 2008

The SECRET of Intelligence Gathering

Frederick the Great said, "I could be excuse being defeated but not being surprise."


Why Pepsi better than Coke in supermarket sales?



  • Pepsi constantly studying consumption patterns and consumer behavior.

  • Pepsi constantly studying Retail Distribution Channels.

  • Pepsi constantly studying Promotional needs to attract consumers.


  • Pepsi constantly studying Marketing approach to customer satisfaction.


Here are few simple rules :

  • Gather and study different source of information.
  • Public records and data are very valuable and should not be undervalued.
  • facts and informations should be credible and believable.
  • If you pay for something (information, data, records, etc), study efficiently.
  • With too many data, learn to filter accordingly.
  • Pass intelligence through a sieve.
  • Monitor big --- worldwide.
  • Study your competitors’ published statements, reports, speeches, Ads, etc.
  • Look and listen around the corner to see what your competitors are doing.
  • Make everyone an agent (customers, colleagues, counterparts, friends, etc.)
  • Always Protect Informants.
  • Emphasize analysis over espionage.
  • Establish the real size of battlefield.
  • Create listening post.
  • Conceal what you know.
  • Survey and research.
  • Become an intelligence source for others.
--- In today's battleground, it is not about the product only but service excellence. Thus, to have distinct advantage is to anticipate competitors' activities and to serve clients with importance.
Then, as a result, the higher revenues that your client/s achieved, the better sales turn-over in return.